Advanced Installation Guide

The content in this document is a subsidiary to the Installation Guide because it became disorganized and the number of possible Python installation combinations and snags intensified. However, that culminated in the collection of excellent information that is provided here. Please remember, the Splunk app install approach was introduced to alleviate several of these issues.

A portion of this document is targeted at those who can’t install packages as Admin or are forced to use Splunk’s embedded Python. For everyone else, please start with the one-liner:

pip install -U ksconf

This document includes some legacy information that may not longer be true. Generally speaking, installing Python packages has become much easier since Python 2 went away. However, there are still some weird corner cases out there so this document has be kept around for reference.


Do any of these words for phrases strike fear in your heart?

  • pip

  • pipenv

  • virtualenv

  • wheel

  • pyenv (not the same as pyvenv)

  • python3.7 vs python37 vs py -37



  • RedHat Software Collections

If this list seems daunting, head over to Install Splunk App. There’s no shame in it.


(Unfinished; more of a brainstorm at this point…)

  • Is Python installed? (OS level)

    • Is the version greater than 3.7?

  • Do you have admin access? (root/Administrator; or can you get it? How hard? Will you need it each time you upgrade the ksconf?)

  • Do you already have a large Python deployment or dependency? (If so, you’ll probably be fine. Use venv)

  • Do you have any prior Python packaging or administration experience?

  • Are you dealing with some vendor-specific solution?

    • Example: RedHat Software Collections – where they realize their software is way too old, so they try to make it possible to install newer version of things like Python, but since they aren’t native or the default, you still end up jumping through a bunch of wonky hoops)

  • Do you have Internet connectivity? (air gap or blocked outbound traffic, or proxy)

  • Do you want to build/deploy your own ksconf extensions? If so, the Python package is a better option. (But at that point, you can probably already handle any packaging issues yourself.)


There are several ways to install ksconf. Technically, all standard Python packaging approaches should work just fine. However, for non-Python developers, there are some snags. Installation options are listed from the most easy and recommended, to more obscure and difficult:

Install from PyPI with PIP

The preferred installation method is to install via the standard Python package tool pip. Ksconf can be installed via the registered ksconf package using the standard Python process.

There are 2 popular variations, depending on whether or not you would like to install for all users or test it locally.

Install ksconf into a virtual environment

Use this option if you don’t have admin access

Installing ksconf with venv is a great way to test the tool without requiring admin privileges and has many advantages for a production install. Here are the basic steps to get started.


Virtualenv vs venv

We used to recommend using virtualenv, which worked with Python 2 and 3. But since Python now ships with venv, there’s no functional differences between the two approaches, we now suggest using ‘venv’. That being said, virtualenv still works fine and will continue to be supported.

Please change venv to a suitable path for your environment.

# Create and activte new 'venv' virtual environment
python3 -m venv venv
source venv/bin/activate

pip install ksconf


Windows users

The above virtual environment activation should be run as venv\Scripts\activate.bat.

Install ksconf system-wide


This requires admin access.

This is the absolute easiest install method where ‘ksconf’ is available to all users on the system but it requires root access and pip must be installed and up-to-date.

On Mac or Linux, run:

sudo pip install ksconf

On Windows, run this command from an Administrator console.

pip install ksconf

CentOS (RedHat derived) distros

# Enable the EPEL repo so that `pip` can be installed.
sudo yum install -y epel-release

# Install pip
sudo yum install -y python-pip

# Install ksconf (globally, for all users)
sudo pip install ksconf

RedHat Software Collections

The following assumes the python38 software collection, but other version of Python are supported too. The initial setup and deployment of Software Collections is beyond the scope of this doc.

sudo scl enable python38 python -m pip install ksconf


Missing pip?

If pip is missing from a RHSC, then install the following rpm.

yum install python38-python-pip

Unfortunately, the ksconf entrypoint script (in the bin folder) will not work correctly on it’s own because it doesn’t know about the scl environment, nor is it in the default PATH. To solve this, run the following:

sudo cat > /usr/local/bin/ksconf <<HERE
source scl_source enable python27
exec /opt/rh/python27/root/usr/bin/ksconf "$@"
chmod +x /usr/local/bin/ksconf

On Linux or Mac

Download the latest ksconf wheel file from PyPI. The path to this download will be set in the pkg variable as shown below.

Setup the shell:

export SPLUNK_HOME=/opt/splunk
export pkg=~/Downloads/kintyre_splunk_conf-0.4.9-py2.py3-none-any.whl

Run the following:

mkdir Kintyre
cd Kintyre
# Unzip the 'kconf' folder into SPLUNK_HOME/Kintyre
unzip "$pkg"

cat > $SPLUNK_HOME/bin/ksconf <<HERE
exec $SPLUNK_HOME/bin/python -m ksconf \$*
chmod +x $SPLUNK_HOME/bin/ksconf

Test the install:

ksconf --version

On Windows

  1. Open a browser and download the latest ksconf wheel file from PyPI.

  2. Rename the .whl extension to .zip. (This may require showing file extensions in Explorer.)

  3. Extract the zip file to a temporary folder. (This should create a folder named “ksconf”)

  4. Create a new folder called “Kintyre” under the Splunk installation path (aka SPLUNK_HOME) By default, this is C:\Program Files\Splunk.

  5. Copy the “ksconf” folder to %SPLUNK_HOME%\Kintyre.

  6. Create a new batch file called ksconf.bat and paste in the following. Be sure to adjust for a non-standard %SPLUNK_HOME% value, if necessary.

    @echo off
    SET SPLUNK_HOME=C:\Program Files\Splunk
    SET PYTHONPATH=%SPLUNK_HOME%\bin;%SPLUNK_HOME%\Python-3.7\Lib\site-packages\win32;%SPLUNK_HOME%\Python-3.7\Lib\site-packages;%SPLUNK_HOME%\Python-3.7\Lib
    CALL "%SPLUNK_HOME%\bin\python.exe" -m ksconf %*
  7. Move ksconf.bat to the Splunk\bin folder. (This assumes that %SPLUNK_HOME%/bin is part of your %PATH%. If not, add it, or find an appropriate install location.)

  8. Test this by running ksconf --version from the command line.

Offline installation

Installing ksconf to an offline or network restricted computer requires three steps: (1) download the latest packages from the Internet to a staging location, (2) transfer the staged content (often as a zip file) to the restricted host, and (3) use pip to install packages from the staged copy. Fortunately, pip makes offline workflows quite easy to achieve. Pip can download a Python package with all dependencies stored as wheels files into a single directory, and pip can be told to install from that directory instead of attempting to talk to the Internet.

The process of transferring these files is very organization-specific. The example below shows the creation of a tarball (since tar is universally available on Unix systems), but any acceptable method is fine. If security is a high concern, this step is frequently where safety checks are implemented: such as, antivirus scans, static code analysis, manual inspection, and/or comparison of cryptographic file hashes.

One additional use-case for this workflow, is to ensure the exact same version of all packages are deployed consistently across all servers and environments. Often, building a requirements.txt file with pip freeze, is a more appropriate solution. Alternatively, consider using pipenv lock for even more security benefits.

Offline installation steps


Pip must be installed on the destination server for this process to work. If pip is NOT installed, see the Offline installation of pip section below.

Step 1: Use pip to download the latest package and their dependencies. Be sure to use the same version of Python that is running on destination machine.

# download packages
python3 -m pip download -d ksconf-packages ksconf

A new directory named ‘ksconf-packages’ will be created and will contain the necessary *.whl files.

Step 2: Transfer the directory or archive to the remote computer. Insert whatever security and file copy procedures necessary for your organization.

# Compress directory (on staging computer)
tar -czvf ksconf-packages.tgz ksconf-packages

# Copy file using whatever means (for example, scp)
scp ksconf-packages.tgz user@server:/tmp/ksconf-packages.tgz

# Extract the archive (on destination server)
tar -xzvf ksconf-packages.tgz

Step 3:

# Install ksconf package with pip
pip install --no-index --find-links=ksconf-packages ksconf

# Test the installation
ksconf --version

The ksconf-packages folder can now be safely removed.

Offline installation of pip

Use the recommended pip install procedures listed elsewhere if possible. But if a remote bootstrap of pip is your only option, then here are the steps. (This process mirrors the steps above and can be combined, if needed.)

Step 1: Fetch bootstrap script and necessary wheels

mkdir ksconf-packages
curl -o ksconf-packages/
python3 -m pip download -d /tmp/my_packages pip setuptools wheel

The ksconf-packages folder should contain 1 script, and 3 wheel (*.whl) files.

Step 2: Archive and/or copy to offline server

Step 3: Bootstrap pip

sudo python --no-index --find-links=ksconf-packages/

# Test with
pip --version

Use pip without installing it

If you have a copy of the pip*.whl (wheel) file, then it can be executed directly by Python. This can be used to run pip without actually installing it, or for installing pip initially (bypassing the script step noted above.)

Here’s an example of how this could work:

Step 1: Download the pip wheel on a machine where pip works, by running:

pip download pip -d .

This will create a file like pip-19.0.1-py2.py3-none-any.whl in the current working directory.

Step 2: Copy the pip wheel to another machine (likely where pip isn’t installed.)

Step 3: Execute the wheel by running:

python pip-19.0.1-py2.py3-none-any.whl/pip list

Substitute the list command with whatever action you need (like install or whatever).

Frequent gotchas

PIP Install TLS Error

If pip throws an error message like the following:

There was a problem confirming the ssl certificate: [SSL: TLSV1_ALERT_PROTOCOL_VERSION] tlsv1 alert protocol version
No matching distribution found for setuptools

The problem is likely caused by changes to PyPI website in April 2018 when support for TLS v1.0 and 1.1 were removed. Downloading new packages requires upgrading to a new version of pip. Like so:

Upgrade pip as follows:

curl | python

Note: Use sudo python above if not in a virtual environment.

Helpful links:

No module named ‘command.install’

If, while trying to install pip or run a pip command you see the following error:

ImportError: No module named command.install

Likely this is because you are using a crippled version of Python; like the one that ships with Splunk. This won’t work. Either install the Splunk app package from Splunkbase or install using the OS-level Python.


Here are a few fact gathering type commands that may help you begin to track down problems.

Check Python version

Check your installed Python version by running:

python --version

Note that Linux distributions and Mac OS X that ship with multiple versions of Python may have renamed this to python3, python3.8 or similar.

Check PIP Version

pip --version

If you are running a different Python interpreter version, you can instead run this as:

python3 -m pip --version

Validate the install

Confirm installation with the following command:

ksconf --version

If this works, it means that ksconf installed and is part of your PATH and should be useable everywhere in your system. Go forth and conquer!

If this doesn’t work, here are a few things to try:

  1. Check that your PATH is set correctly.

  2. Try running ksconf as a “module” (sometimes works around a PATH issue). Run python -m ksconf

  3. If you’re running the Splunk app, try running the following:

    cd $SPLUNK_HOME/etc/apps/ksconf/bin/lib
    python -m ksconf --version

    If this works, then the issue is with PATH.

It may be helpful to uninstall (remove) the Splunk app and reinstall from scratch.


  • Python packaging docs provide a general overview on installing Python packages, how to install per-user vs install system-wide.

  • Install PIP docs explain how to bootstrap or upgrade pip the Python packaging tool. Python 3 comes with this by default, but some Linux distros break this into a separate package.